FAQ

Caller ID being tagged as spam (Potential Spam)
If you think your number might have been flagged as spam, there are some things you can try to resolve the issue, but unfortunately carriers (like Verizon, ...
Thu, 10 Dec, 2020 at 7:44 PM
Call keeps disconnecting or getting dropped
If your call keeps getting disconnected with the dialer and there are no server or internet issues.  One reason is another application has higher priority ...
Thu, 10 Dec, 2020 at 8:08 PM
Updating Card (Symmetry Non-toolkit)
To update your card information. 1. Go to https://sfgvirtualmentor.com/ then login with your account. 2. Navigate to Dialer->Payments. 3. F...
Fri, 14 May, 2021 at 1:44 PM
Updating Card (Ninja Dialer)
To update your card information. 1. Go to the Ninja Dialer site and login with your Account. 2. Navigate to your Profile on the upper right hand sid...
Fri, 14 May, 2021 at 1:48 PM
Updating Card (Symmetry Ninja Dialer)
To update your card information. 1. Log in to your Virtual Mentor Account.  https://sfgvirtualmentor.com/ 2. Navigate to the payments page by going...
Wed, 16 Jun, 2021 at 8:04 PM
Cancelling Subscription (Ninja Dialer)
To cancel your subscription. 1. Go to the Ninja Dialer site and login with your Account. 2. Navigate to your Profile on the upper right hand side an...
Tue, 29 Jun, 2021 at 10:16 AM